Thanks for choosing us for your personalized product purchase. All items ship within 1-2 business days and they are shipped via USPS. We offer insurance on all packages so please contact us at info@cdz4kidz.com if you have not received your order within 10 business days.
We do not accept returns due to the nature of the personalized purchase, we do however offer exchanges if we misspelled the name or the pronunciation was wrong. Please contact us at info@cdz4kidz.com if you need to exchange your item.
All sales are final.
If you have any questions please contact me at info@cdz4kidz.com